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Terms of Service

Last updated 26 October 2026.

These terms govern use of OPD Suite by a clinic or hospital that registers for an account, including during a free trial. By creating an account you agree to them on behalf of the clinic or hospital. In these terms, “clinic” means the clinic or hospital that holds the account.

The trial and subscription

New clinics receive a free trial. After the trial, continued use requires an active, paid subscription on one of the published plans, or a plan agreed directly with us.

Clinical responsibility

OPD Suite is a record-keeping and workflow tool. Diagnosis, prescribing and every clinical decision remain the treating practitioner's responsibility, exercised under applicable Indian medical regulations — including, for teleconsultation, the Telemedicine Practice Guidelines.

Data ownership

The clinic owns the patient and clinical data it enters. We act as the clinic's data processor and do not use clinic or patient data for any purpose outside operating the product and supporting the clinic, without the clinic's separate consent.

Acceptable use

  • No unauthorised access to another clinic's account or data.
  • No use of the messaging or teleconsultation features to send unlawful content.
  • No attempt to circumvent the module or seat limits of a plan without upgrading it.

Changes and cancellation

A clinic may cancel at any time; data export arrangements are made on request. We will give reasonable notice of any material change to these terms or to pricing.

Contact

Questions about these terms, sales or contracts: info@opdsuite.com.

OPD Suite

Software for clinics and hospitals across India. A product by PRS.

For clinics

  • All clinic modules
  • Appointments & queue
  • E-prescriptions
  • Billing & GST
  • Teleconsultation
  • Pharmacy & stock
  • Lab orders & results
  • ABDM & ABHA

For hospitals

  • Hospital software overview
  • Admissions & transfers
  • Beds & wards
  • Inpatient records & orders
  • Nursing & medication chart
  • Laboratory
  • Pathology
  • Facilities, departments & staff
  • Rate lists

Apps & your brand

  • Clinic mobile app
  • Hospital mobile app
  • Download the apps
  • White label for clinics
  • White label for hospitals
  • Pricing

Company

  • About OPD Suite
  • Book a demo
  • Start free trial
  • Sign in
  • Privacy policy
  • Terms of service
  • Delete your account
© 2026 OPD Suite, a product by PRS. All rights reserved. info@opdsuite.com