Order a test, track the sample, and get the result back on the patient's record automatically — in-house or from an external lab.
Order a test off the visit, track the sample, and get the result back on the same patient record automatically — in-house or routed to an external lab.
Clinics running any in-house testing, or sending samples out and wanting the result to land back without anyone chasing it by hand.
A paper report comes back and gets filed separately from the visit that actually ordered it.
A test that never came back tends to be discovered only when the patient asks.
A result emailed or WhatsApped by an outside lab lives in an inbox, not on the patient's record.
A doctor reviews a number without the original order, the reference range, or the visit it was ordered against, sitting next to it.
Ordered directly off a consultation note, billed as a line item, and — once the module is on — visible to the patient themselves in the patient portal without a call to ask for it.